The protection of your privacy is very important for you. That's why we place great importance on data protection and take appropriate security measures to protect your data against unauthorized access. With this declaration we'd like to inform you about our measures concerning information security as well as which data we collect and how we use it.

Secure Connection

You can visit our sites using a secure connection. A secure connection allows a secure data exchange (SSL) between your local system and our internet server. Our internet server has been certified by GeoTrust/Equifax, one of the world's leading global certificate authorities. GeoTrust/Equifax and we make every effort to ensure the protection of your data. At the moment, we use an encryption of 128 bit. The exchange of your order details between our internet server and our local servers is also encrypted. For that we're using the Blowfish algorithm with an encryption of 64 Bit.

We handle your data with great care, but it is not possible to guarantee that no unauthorized access will occur within an internet connection even when using encryption.

Security Takes Time

A secure connection is slower than a normal connection. Not all browser types are capable of supporting secure connections. To figure out whether your browser is able to support secure connections, please have a look at the corresponding (online) documentation. If any additional questions arise, please turn to the developer of your browser.

Questions Regarding the Secure Connection

We would be happy to answer any questions which may arise regarding the secure connection with our websites.
  Phone +49 (0) 7531 906010

Your Data and Information

Automatically Collected Information

The combit website collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your internet protocol (IP)address , your browser type, date and time of your query and address of the site you entered our website from. We collect and use this information to operate, develop and improve our website contents and services for you. Of course, if necessary, we reserve the right to use this data for law enforcement purposes.

Personal Data

For certain services, such as for example payment transactions or providing service-packs online we may request personal data such as address details, email address, serial number of your combit product, credit card data or other payment information. Using all these pieces of personal data requires that you assigned us accordingly and thereby allowed us to do so. We hope this will help you make an informed decision about sharing your personal information with us.

Information Sharing

We provide such information to trusted businesses for the purpose of processing services for us. This could be for website hosting, logistical purposes as creating, packaging and sending of products, product information, newsletters or the instruction to a bank to process credit card payments for us. These businesses receive only the information required for these processes. In correspondence with the data protection act those parties are obliged to process such information only on our instructions and in compliance with this Privacy Policy.

Disclosure

It may be necessary to externalize your personal data when we are required to do so by law or have a good reason to belief that access, preservation and disclosure is necessary in any of the following limited circumstances:

1. Compliance to the law or defense of claims against us or our website
2. To protect the property of combit and its websites or
3. To protect the rights or safety of combit employees, customers of our products and services or the public.

Control over your Personal Data

Apart from in the circumstances mentioned above, we do not rent or sell personally identifying information that you provided on our website to other companies or individuals unless we have your consent. If you agree, we will inform you by email about new versions, new products and special offers. Printed information would reach you less often and with delay. You can always cancel our information service. However if you you are a customer meaning that you have purchased a combit product we assume that independent from the option to take part in our information service or newsletter, you would want to receive important information about the product you are using very few times per year. We consider it important to inform you, for example, when a new version of your product is available. This absolutely basic product information begins as soon as you have given us your email address as a customer who is using a combit product. 

Conversion Tracking

We use a conversion tracking method to monitor the success of our Google AdWords campaign. This will add a cookie to your computer when ever you access our site via a Google ad. This cookie delivers a response whether you have downloaded a trial from our site or not. As per Google this cookie expires in 30 days, and Google does not track personally identifying information. Google informs the use of separate servers for conversion tracking and search results, which protects your privacy. If you don't wish to participate in tracking activities you can easily reject this cookie by setting your Internet browser user preferences accordingly.

Links to other Websites

Our website contains links to other sites which are not ours. We don't have any influence on the privacy practices or the contents of  these sites. We include links to improve our services for you by making corresponding information accessable. Please be aware of the privacy practices of these sites. combit is not responsible for the use and the content of these sites.

Questions about this Privacy Policy?

If you have any additional questions regarding this privacy policy, please feel free to contact me!

Christiane Kördel
Managing Director

Phone +49 (0) 7531 906010

Thank you for the confidence you place in us!